Terms

Acceptance of Terms

By accessing this website or making an enquiry, you agree to these Terms and to any additional conditions communicated for a particular booking. If you do not agree, you should not use the website or request services.

Clause 01

Acceptance of Terms

By accessing this website or making an enquiry, you agree to these Terms and to any additional conditions communicated for a particular booking. If you do not agree, you should not use the website or request services.

ACCC
Clause 02

Service Scope

Sparkle Cleaners provides residential and office cleaning services, including move-in and move-out cleaning, empty-property deep cleaning, and handover kitchen and appliance cleaning. The exact scope is confirmed after review of the property condition and the agreed handover requirements.

WIPO
Clause 03

Quotes and Payment

Quotes are based on the information provided and the confirmed scope of work. For larger or more complex projects, pricing may be issued as a custom project quote and may require a deposit before work is scheduled. No final fixed price is promised until the property scope and condition are confirmed.

Reference HCCH
Clause 04

Bookings and Access

Bookings may be made by phone, email, or contact form, and appointments are subject to availability and access confirmation. Service times are arranged by appointment, with limited Sunday appointments where available. Any special access or handover requirements must be disclosed in advance.

Reference UN Declaration
Reference 05ACCC
Reference 06WIPO
05

Clause

Intellectual Property

All website content, text, and other materials provided by Sparkle Cleaners are protected by applicable intellectual property laws. You may not copy, reproduce, or reuse them without prior written permission, except where permitted by law.

Supporting documentACCC
06

Clause

Limitation of Liability

To the extent permitted by law, Sparkle Cleaners is not liable for indirect or consequential loss, or for issues arising from incomplete information, restricted access, or conditions not disclosed before the visit. Cleaning services do not guarantee sterilization, medical-grade disinfection, removal of every allergen, or specialist work outside the agreed scope.

Supporting documentWIPO